[Print this out so that you will have it to refer to when having difficulties.]

What to do when Submit won't send your homework to the GradeGrinder:

1. Close every program that is running.  Restart the computer.  When it reboots, get on the internet.  Run just the Submit program and try to submit your files again.  This fixes the vast majority of problems.  If the above doesn't work, try the following, in this order:

2. Check to make sure your internet connection is functioning.  Do this by going to a web site like yahoo.com or google.com.  If those load up fine, go on to the next step.  If not, correct your internet connection.

3. Check to make sure the GradeGrinder is up and running (it almost always is) by clicking on the middle button on the main Submit page.  If it isn't running, wait a few minutes and check it again.  If it is running, go to the next step.  If something else weird happens, reboot and start again.

4. Sometimes your disk can get messed up.  Try opening one of the files you are trying to submit in Tarski's World, Fitch, or Boole, whichever is appropriate, and save it on a new disk or on your hard drive.  Then try submitting the file from the new location.  If this works, do the same for each file and get a new disk.  Sometimes there is just one file that is corrupted and it will ruin your whole submit process.  When attempting this step, submit just one file at a time to see if this solves your problem.  If none of this works, go on to the next step.

5. If any of the above steps fails you, remember to try to run only your internet connection and the Submit program at the same time.  Any extra programs, even Internet Explorer or Netscape, should be closed while you try to fix your problem.  If you have a friend with a computer or any other computer you could try, try that.  If not, or if that doesn't work, go to the next step.

6. Since you made it past step 2, I assume you have internet access and can e-mail me.  Do this now.  Tell me exactly what is happening and what you've tried to do to fix it.  If you are trying to submit homework by a deadline, then attach the homework files to the e-mail and send them to me via e-mail before the deadline.  Once we figure out the problem, we'll submit them and you'll get full credit.